E-commerce is available on every Relay plan. A full storefront — catalog, cart, checkout and an AI shopping concierge — ships starting at the Managed Store tier, and it's built and run for you, not handed over as software to configure yourself.
The same ladder every Relay client walks up, one comfortable step at a time — see the full case study for how it played out end to end.
one-time
A hosted site with the AI concierge answering questions and catching leads. Small enough to say yes to in one conversation; live before the week is out.
The full storefront: catalog, cart, checkout and the owner admin — set up, hosted and maintained. The entry tier where e-commerce actually ships.
The everything tier: the Command Center dashboard, ongoing improvements, and us acting as the store's dev team so you keep doing what you did before — just with an online business attached.
Three distinct niches, one engine — proof the same storefront adapts to any brand.
Coffee & specialty food — terracotta/cream, small-batch artisan voice.
View live store →Apparel & streetwear — bold monochrome with one accent, editorial voice.
View live store →No. The store is built to fit how you already work — made-to-order, phone/DM orders, small catalogs — not the other way around. Nothing about your process has to change to go online.
We can connect an existing store instead of replacing it — the same idea behind the connect-store option in the Maison Loop case study. Talk to us and we'll figure out the least disruptive path.
The reference build (see the case study) went from brief to a live store in five days. Site + Bot can be live the same week; the full storefront follows once the bot is catching real customers.
Site + Bot is a hosted site with an AI concierge. Managed Store adds the full catalog, cart, checkout and owner admin. Growth Partner adds the Command Center dashboard and us acting as your ongoing dev team.
Start with a site and a bot, or go straight to a managed store — either way you own the store, the customers and the revenue.
Prices shown are the standard Relay offer ladder — see the case study for how one client walked up it.